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Terms & Conditions

This website with URL address www.minicaremates.com.au is owned and operated by Mini Care Mates (88650100987).

Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mini Care Mates’ relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Mini Care Mates’ or ‘us’ or ‘our’ or ‘we’ refers to Mini Care Mates, the owner of the website, whose registered office is 88650100987, Western Australia. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:
01. The content of this website is for your general information and use only. It is subject to change without prior notice.

02. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: name, address, phone number.

03. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

04. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

05. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

06. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

07. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

08. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

09. Your use of this website and any dispute arising out of your use of it is subject to the laws of Western Australia.

10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

11. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

12. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website or our products.

13. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website or products.

14. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

15. For toiletry packs that are customised to your requirements, you cannot cancel any order made by you that has started production.

16. Claims & Disputes – Please inspect all goods delivered immediately upon receipt and notify any claims and/or dispute in writing to Mini Care Mates within 14 days from receipt of goods. Any claims outside of 14 days are at the discretion of Mini Care Mates.

17. Refunds – Mini Care Mates does not issue refunds if you have merely changed your mind about the goods.

Any Claims outside of 14 days are at the discretion of Mini Care Mates.

Any such claims should be emailed to: [email protected]